FAQ

Everwize is for businesses and organizations that want to adapt to the way people now look for answers. More visitors are becoming comfortable asking questions in a chat experience instead of browsing pages and reading through a website on their own. Everwize helps you meet that shift by giving visitors a faster, more guided way to get information, understand their options, and take the next step. It is especially useful for businesses that sell products or services people research before making a decision, often higher-value purchases or services where questions, trust, and guidance matter. Everwize assists visitors 24/7, captures leads, and provides insight into what people are looking for, what questions they have, what problems they are trying to solve, and what may be stopping them from becoming customers.

No. Chatbots answer a limited number of questions with basic answers. Everwize is different. It acts like a digital sales rep for your business. It is trained on your products, services, customer questions, and sales approach so it can guide visitors, recommend the right next step, capture leads, and help turn website traffic into real opportunities. It is not just there to respond. It is there to engage, qualify, and help move people closer to buying from you.

Everwize is designed to help turn more website visitors into real customers by engaging them when interest is highest. Your Everwize rep can answer questions, recommend products or services, guide visitors toward the next step, and capture leads from people who are ready to continue the conversation. It also gathers insight into what visitors are asking about, what they are interested in, and where new sales opportunities may exist. The result is like having a digital sales representative on your website 24/7, ready to help visitors, create opportunities, and support your business even when your team is busy or offline.

Most chat tools are reactive. They wait for someone to ask a question, then provide a basic answer or route the conversation to a person. Everwize is built to be more proactive and sales-focused. It can guide the conversation, ask useful follow-up questions, recommend relevant products or services, capture leads, send automated follow-up emails, and help visitors take the next step based on your business and how you sell. Unlike live chat, Everwize is available 24/7, responds instantly, and keeps working even when your team is busy, closed, or helping other customers.

Every Everwize deployment is unique, so pricing depends on the amount of setup and customization required. Unlike a generic chatbot, Everwize is configured around your products, services, sales process, customer questions, and business goals. During setup, we organize your content, train your digital sales representative, configure lead capture, shape the conversation flow, and install it on your website. After launch, the monthly fee keeps your digital sales rep running around the clock. It includes hosting, AI infrastructure, ongoing platform improvements, visitor conversations, lead capture, conversation insights, dashboard access, and the ability to keep your rep up to date with promotions or seasonal offers. Because every business is different, we provide a fixed quote after learning about your business and goals, so you'll know exactly what to expect before any work begins.

When a visitor shares their contact information, Everwize captures the lead and saves the details to your dashboard. A notification email is also sent to you immediately. You can review who reached out, what they were interested in, and what they discussed with your Everwize rep. This gives your team useful context before following up, so the conversation can continue from what the visitor already asked or needed.

Yes. Every conversation gives you a clearer picture of what your website visitors care about. Everwize captures the questions people ask, the products or services they show interest in, the problems they are trying to solve, and whether they appear ready to buy. That information is analyzed and organized in your dashboard so you can spot demand, improve your messaging, identify sales opportunities, and follow up with qualified leads when visitors choose to share their contact information.

Yes. Your dashboard gives you a place to review captured leads, conversation activity, and useful visitor insights. You can see what people are asking about, what products or services they show interest in, and where visitors may be getting closer to a buying decision. That information can help you follow up with better context and understand what your website visitors care about most.

Yes. Your Everwize rep is designed to keep conversations focused on your business, your products or services, your sales approach, and the needs of your customers. If a visitor asks something unrelated, the rep is guided to steer the conversation back to the topics it is meant to support or let the visitor know it cannot help with that request. The goal is to keep each interaction useful, accurate, professional, and aligned with your business, your brand, and the customer experience you want to create.

Everwize is designed to stay accurate by using the information, guidance, and boundaries configured for your business. In the rare case that something needs to be corrected, it can be reviewed and updated so future conversations stay aligned with your products, services, policies, and sales approach. This helps keep your Everwize rep useful, accurate, and on-brand over time.

Yes. Everwize is configured around your business, your products or services, and the way you want visitors to be guided. During setup, we use your content and direction to shape what your rep should know, how it should respond, and what kinds of next steps it should encourage. You can also provide updates for timely information such as promotions or seasonal offers through your dashboard.

Yes. Your business-specific content is used only to power your Everwize digital sales rep. General knowledge, such as common industry information, may be used across systems where appropriate. But your private business information, customer leads, conversations, and visitor insights are not shared with other businesses or used to power another company’s Everwize rep. The data captured by your rep is available only to you through the dashboard.

In most cases, yes. Everwize is designed to be added to an existing website with a small piece of code. We coordinate installation with you and help confirm that the rep loads correctly on your site. If your website has special technical requirements, we can review the setup and determine the best way to add Everwize.

The first step is a conversation. We'll learn about your business, your website, and what you want Everwize to accomplish. From there, we configure your digital sales representative, train it on your business, and prepare it for your website. Once deployed, your Everwize rep is ready to engage visitors, answer questions, capture opportunities, and provide valuable business intelligence.

Very little. We designed the process so you do not need to become a technical expert or spend hours managing another tool. To get started, you provide the business content you want Everwize to understand, such as products, services, FAQs, policies, promotions, or sales guidance. From there, we handle the setup, training, configuration, and installation. After it is live, you'll access the leads and insights on your dashboard.

Most Everwize reps can be set up and live within about a week. The timeline depends mainly on how quickly we receive your questionnaire responses, business content, and any website access needed for installation. Once we have what we need, we handle the training, setup, testing, and launch.

We handle the installation for you. Once your Everwize rep is ready, it is added to your website with a small piece of code. We coordinate the installation with you, confirm that the rep loads correctly, and test the experience as part of the launch process. After installation, there is no ongoing technical work required from you to keep the rep available on your website.

It's easy to make simple updates when your business changes. You'll provide us with timely information such as promotions, seasonal offers, special events, or other short-term messages you want your Everwize rep to mention in conversations. For larger changes, such as major service updates, new product lines, or changes to how your rep should guide visitors, we can help review and update the system so it stays accurate and aligned with your business.